Effective Date: July 17, 2024

1. Introduction

Welcome to Element Design Build Remodel. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (elementkb.com) and use our services, including compliance with the Federal Communications Commission’s (FCC) 10DLC regulations.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, and physical address.
• Project Details: Information related to your remodeling projects, such as preferences, budgets, and timelines.
• Usage Data: Information on how you access and use our website, including IP address, browser type, and browsing history.
• Cookies: Small data files stored on your device to improve website functionality and user experience.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, operate, and maintain our services.
• Communication: To communicate with you about your projects, respond to inquiries, and send updates.
• Personalization: To tailor our services to your preferences and enhance user experience.
• Marketing: To send promotional materials and newsletters, with your consent.
• Compliance: To comply with legal obligations, including FCC regulations.

4. Third-Party Service Providers

We do NOT share or sell personal information with third parties without your written consent, except when legally required to do so.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

• Access and Update: You can access and update your personal information by contacting us.
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
• Text Message Opt-Out: To opt-out of receiving text messages, reply “STOP” to any message you receive from us.

7. 10DLC Compliance

We comply with the FCC’s 10DLC regulations, ensuring that all text message communications are properly registered and compliant with industry standards. Your consent is required for receiving text messages, and you can opt-out at any time as described above.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Element Design Build Remodel
6721 Chittenden Rd Hudson, OH 44236
(330) 523-6919
info@elementkb.com